Shipping policy

At Bonille , we're committed to making your shopping experience as smooth as possible. That includes reliable shipping and clear, honest communication about your order from start to finish.

📍 Shipping Locations

We currently ship only within the United Kingdom . All orders are dispatched directly from our UK-based facilities.

⏱️ Delivery Times

Here is what you can expect once your order is placed:

Order Cut-Off Time: 5:00 PM (GMT - UK Time). Orders placed after 5:00 PM will be processed the following business day.
Handling Time: 1 to 2 business days (Monday – Friday)
Transit Time: 2 to 4 business days (Monday – Friday)
Estimated Total Delivery Time: 3 to 6 business days

Note: Delays may occasionally occur during peak seasonal periods or due to unforeseen carrier issues, but we will always keep you updated if any delay arises.

🚚 Carrier Services

We partner with trusted UK courier networks to ensure your items arrive safely and efficiently:

Royal Mail
Evri (formerly Hermes)
DPD
Parcelforce

📦 Shipping Costs

Shipping Option	Order Value	Cost
Standard UK Shipping	All Orders	FREE

No minimum spend required.

🔍 Tracking Your Order

Once your order has shipped, you will automatically receive an email notification containing your unique tracking number and a link to monitor your package in real-time.

❓ Delivery Issues

If your package is delayed, missing, or you run into any delivery issues, please contact our support team immediately at support@bonille.shop . We will gladly coordinate with the delivery partner to resolve the issue for you as quickly as possible.